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Online Communications

Choose appointment reminders to drive efficiency, revenue, and compliance.

Online Communications

Send automated email and text* appointment reminders.

Online RemindersIt's easy for things to get lost in an inbox. With our personalized emails and texts, your messages will  get noticed. Pet owners automatically receive emails and are branded to your practice:

  • Appointment reminders via email
  • Appointment reminders via text message
  • "Thank You" emails with surveys and social outreach
  • Health care reminders (synchronized with postal reminders)
  • Medication reminders
  • Birthday cards for your clients' pets
  • Seasonal, educational messages
  • Special offers from sponsoring manufacturers
  • A pet health newsletter emailed monthly
  • Your own custom email messages
*Text message appointment reminders are not currently available in Canada.

“Our practice had been looking into options for text messaging, and when Vetstreet launched its program we were one of the first to sign up. Compliance has increased across the board, particularly in wellness care and parasite prevention. We’ve updated our reminder codes so clients receive texts not only about making appointments for exams and vaccines but also about picking up things like heartworm and flea & tick preventives.”
Scott Denhart, Office Manager
Eastown Animal Hospital, Des Moines, IA

Boost client loyalty and responsiveness with
emails from you, sent automatically by us.

Easy and Effective

  • Automated so you can keep working while your clients keep their appointments.
  • Ready-to-use email templates designed to grab attention in crowded inboxes.
  • Personalized to the pet owner and the pet and from your practice.
  • Clients can confirm appointments with one simple click right from the message.

Practices that use this convenient and effective service find that it not only helps to increase revenue and efficiency but also decreases no-show appointments and improves client compliance.


Cat Laying Down

Benefits of Appointment Reminders:

  • Clients appreciate a convenient and timely reminder about upcoming appointments.
  • Clients can confirm appointments with one simple click.
  • Your staff has fewer calls to make about unconfirmed appointments.
  • More clients remember and keep their appointments.
  • Client compliance improves.
  • Practice efficiency increases.
  • Your business revenue grows.


“Vetstreet’s Healthcare and Appointment Reminder texting is perfect not only for our clients but also for our staff. About 90% of our clients have given positive feedback and feel that texting is more convenient than other reminder methods because they always have their phones on them. Receiving responses directly to our Vet Portal has reduced no-shows and cut down on the phone calls the team needs to make. We had concerns about the number of mobile phone numbers within our system, but Vetstreet’s mobile collection program took care of getting the numbers for us. I would definitely recommend this program to other practices.”
Emily Rangel, Office Manager
Center Sinai Animal Hospital, Los Angeles, CA




Vet Portal®

Keep the conversation going with powerful web-based communication tools. Enhance the veterinarian–client–patient relationship . . . increase compliance . . . improve pet health.

Pet Portal®

Your clients' pet-health concerns know no office hours. Keep your clients engaged between visits with email reminders, postcards, articles, and an online store. Be there for them 24/7. Increase compliance and improve pet care.

Online Communications

Make your practice unforgettable with personalized emails that come from you . . . sent automatically by us.

HealthyPet® Magazine

Can you name the only service provider to the veterinary industry that offers to customize its magazine with your brand and announcements (and your return address!) and sends it to your clients?

Postal Reminders

Break through the clutter . . . increase compliance . . . stay top of mind with high-impact postal reminders.

Reputation Engagement

Reputation drives traffic to your practice, and professional competence and customer connection drive reputation. Our tools automatically send your customers the right message at the right time without distracting you from what you do best.

Practice Websites

Take advantage of our website services—FREE with your Vetstreet subscription. Professionally designed templates to fit your practice’s needs.

Pet ID Cards

Build client loyalty by helping clients keep important information about their pets—including your contact information—always close at hand.

Reporting & Analytics

Knowledge is power. Our practice management tools give you all the performance and analytic details you'll need to know how to increase compliance and improve client communication.

Contact Us

Call us today at 800-426-9119 to learn more about how Vetstreet can help your practice grow!